Our Team
Who you're actually working with
PartnerGrant Hendry
Grant brings over 20 years' expertise in commercial strategy, pricing optimisation, analytics, and customer data platforms. His career spans tourism, theme parks, and loyalty programs, delivering measurable growth through data-driven decision-making, innovative approaches, and revenue optimisation.
PartnerBen Manns
Founder of Experience Oz, Ben has 20+ years in tourism technology, spanning B2B and B2C platforms, digital marketing, and e-commerce. He has led major transformation projects, built scalable systems, and developed deep expertise across tourism and loyalty markets, driving innovation and commercial results.
Head of EngineeringJason Fletcher
Jason, Head of Engineering, has 15 years' experience across online travel agencies, loyalty programs, and reservation technology platforms. He builds scalable, high-performance systems and delivers robust technical solutions that power seamless customer experiences and drive growth in the tourism and travel sector.
Head of Design & Digital ExperienceSheldon Greyling
As Head of Design & Digital Experience, Sheldon has over 15 years' experience in tourism and loyalty digital solutions. He specialises in search, SEM, design, project management and full user journey mapping, with a focus on conversion optimisation and cross-channel integration to deliver consistent, high-impact customer experiences.
Back-End & Platform Integration LeadAlfred Muponda
Alfred is an Oracle Certified Professional Java Developer with close to a decade of experience building and integrating back-end systems across tourism and ticketing platforms. He specialises in Java and Micronaut, with deep expertise in platform integration, API development, reporting infrastructure and transactional data pipelines.
UX & UI LeadColeen Kolka
Coleen brings close to a decade of experience in UX, UI design and front-end development across tourism and digital commerce platforms. Her background in both design and front-end development means she approaches every interface with an understanding of how it will be built, resulting in designs that are not only visually strong but technically grounded and ready to implement.
Front-End & App Development LeadKeegan Finegan
Keegan is a full-stack developer with several years of experience across tourism and experience platforms, where he has built and shipped high-performance front ends and cross-platform mobile applications. His work spans the full delivery pipeline, from architecture through to production, with a focus on React and React Native.
Head of Security & InfrastructureRoland Sambain
Roland brings over 20 years of experience in system administration, infrastructure and enterprise security. His expertise spans virtualisation, Linux environments, CI/CD pipelines and high-performance computing, with a track record of building and maintaining robust technical foundations across complex, high-demand environments.
Senior Software EngineerCeko Manoppo
Ceko is an experienced full-stack engineer with a background spanning enterprise applications, cloud-based multi-tenant systems, banking software and tourism ticketing platforms. He brings deep technical breadth across Java, Spring Boot, Micronaut, Vue.js and Angular, with a strong track record in architectural upgrades and system modernisation across complex environments.
Software EngineerNaufal Syafiq
Naufal is a full-stack engineer with close to a decade of experience across reservation and experience platforms, and enterprise banking and insurtech. He has built end-to-end booking engines and API integrations for the tourism sector and developed backend services for major financial institutions, with core proficiency across Java, Micronaut, Redis, Next.js and relational database systems.
Software EngineerRizky Yoga
Yoga is a full-stack developer with over a decade of experience building and shipping across web, API and mobile platforms. He has delivered greenfield builds through to full production across Australian, New Zealand and European markets, with core proficiency across full-stack development, cloud services integration, native mobile applications and API delivery.
QA EngineerInez Sutanto
Inez is a certified ISTQB software tester specialising in functional UI and API testing, with deep expertise in test automation across Playwright, Cypress, Selenium and Appium. She brings a rigorous, methodical approach to quality assurance across web and mobile platforms, ensuring every release meets the reliability and performance standards that production environments demand.