Strategy, Platforms, InnovationUnified

Woman riding rollercoaster experience
Sea World Cruises whale watching experience
Custom Tech Solutions

Our Services

We design and deliver custom technology solutions that solve real-world challenges in the experience economy. From scalable booking platforms, loyalty integrations, API development and advanced analytics, we provide the digital infrastructure that powers leading experience brands.

Back-End Development & Systems Integration

Robust, scalable back-end systems with API-driven architecture, seamlessly integrating applications and data to power and connect your entire digital ecosystem.

API Architecture & Middleware Solutions

Seamlessly link systems and services with secure, high-performance APIs and middleware.

Front-End Storefronts, Applications & Web Portals

Engaging, user-friendly storefronts custom-built with API-driven data feeds, designed to elevate your digital presence and deliver seamless, personalised experiences.

Mobile App Development

Custom iOS and Android apps built for performance, usability, and scale, featuring API-driven architecture and customised UX for seamless integration.

Booking Platforms

Streamlined, user-focused booking systems tailored to your business needs. Designed for speed and reliability, with built-in payments, intuitive flows, and easy integration into your broader digital ecosystem.

Customised CMS Solutions

Flexible, intuitive content management systems, custom-built to match your workflow, integrating AI and APIs to automate, personalise, and streamline operations.

AI Integration & Enablement

Smarter systems powered by AI to automate, predict, and optimise operations, seamlessly integrated into your custom-built applications for enhanced efficiency.

Digital Experience Design (Search, UI/UX, CX)

Optimising every interaction to remove friction, drive conversions, and create seamless, engaging digital experiences that inspire action.

Security & Infrastructure

PCI Compliance, ISO 27001, Cloud Architecture and more. We prioritise secure, scalable infrastructure—built to protect sensitive data, meet regulatory standards, and support high-performance digital environments.

Digital Strategy & Product Roadmapping

Define a clear digital vision and roadmap to guide your product development. We help prioritise features, reduce risk, and align tech with business goals.

Revenue & Pricing Optimisation

Maximise profitability with smart pricing and data-driven strategy, unlocking growth, streamlining operations, and driving consistently improved business performance.

Transformation Projects

Modernise operations through end-to-end digital transformation, adopting new technologies, streamlining processes, and ensuring your business remains competitive.

Welcome to Experitech, where in-depth industry knowledge blends seamlessly with advanced technology

Experitech is a specialist technology company purpose-built for the experience and loyalty sectors. With over 20 years of hands-on industry experience, our founding team has worked alongside Australia's leading theme parks, attractions, and tourism businesses—as well as major loyalty programs and online travel platforms.

We understand the fast-paced, customer-centric environments these businesses operate in, and we deliver solutions that drive growth, efficiency, and engagement.

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HOPO Sightseeing & Rewards App — Native appHOPO Sightseeing & Rewards App — Native app

HOPO Sightseeing & Rewards App — Native app

Hopo native app with interactive map features, exclusive partner rewards, and cruise scheduling. Seamlessly delivering premium travel perks and personalised offers across iOS and Android.

Our Team's Experience

Resmates — Custom booking management systemResmates — Custom booking management system

Resmates — Custom booking management system

Resmates, a custom-built reservation platform for a leading tour provider, featuring AI-driven capabilities, multiple third-party distribution integrations, and seamless CMS connectivity, delivering scalable, efficient booking management across diverse sales channels.

Storefront Content Controller — Custom CMS SolutionStorefront Content Controller — Custom CMS Solution

Storefront Content Controller — Custom CMS Solution

Developed a custom Storefront Content Controller for one of Australia's largest loyalty companies, enabling management of highly customised storefronts with integrated APIs, scalable architecture, and seamless third-party content and commerce integration.

Experience Oz — Consumer facing booking platformExperience Oz — Consumer facing booking platform

Experience Oz — Consumer facing booking platform

Partnered with BRG to build the Experience Oz storefront, integrating catalogue and transactional systems, payment gateways, and third-party APIs, delivering a seamless, scalable platform for Australia's leading tours and activities aggregator.

Our Specialised Industries

Theme Parks & Attractions

We partner with leading theme parks and attractions to deliver technology solutions that enhance guest experiences and maximise operational efficiency. From seamless ticketing and access control to queue management, mobile apps, and real-time analytics, we help operators create memorable visits while optimising revenue and capacity.

Tours & Activities

Our solutions for tours and activities operators streamline bookings, scheduling, and customer communications. We integrate online sales channels, connect with distribution partners, and provide mobile-first tools for guides and crew. The result is smoother operations, better guest engagement, and increased sales—whether you run a local sightseeing tour or a multi-day adventure.

Membership & Loyalty Programs

We design and implement loyalty platforms that build stronger customer relationships and drive repeat visitation. From customised membership portals and mobile apps to personalised offers and CRM integration, our solutions reward loyalty while delivering valuable insights into customer behaviour and preferences.

Online Travel & Experience Platforms

We power online travel agents (OTAs) and experience marketplaces with scalable, secure booking and content management systems. Our technology enables advanced search, dynamic packaging, real-time availability, and seamless payment integrations—helping platforms connect travellers with exceptional experiences at scale.

Some of our leading brand clients

experienceOz
redBalloon
adrenaline
vrtp
cedarFair
ttc

Our Management Team

At Experitech, we bring together extensive experience in tourism technology, loyalty programs, and digital innovation. Our team includes strategic thinkers, founders, engineers, and designers, all dedicated to delivering seamless, scalable solutions that support business growth.

Combining commercial expertise, technical proficiency, and a user-focused approach, we work collaboratively to create exceptional experiences that connect brands with their customers and drive measurable results.

Grant Hendry

Grant Hendry

Partner

Grant brings over 20 years' expertise in commercial strategy, pricing optimisation, analytics, and customer data platforms. His career spans tourism, theme parks, and loyalty programs, delivering measurable growth through data-driven decision-making, innovative approaches, and revenue optimisation.

Ben Manns

Ben Manns

Partner

Founder of Experience Oz, Ben has 20+ years in tourism technology, spanning B2B and B2C platforms, digital marketing, and e-commerce. He has led major transformation projects, built scalable systems, and developed deep expertise across tourism and loyalty markets, driving innovation and commercial results.

Jason Fletcher

Jason Fletcher

Head of Engineering

Jason, Head of Engineering, has 15 years' experience across online travel agencies, loyalty programs, and reservation technology platforms. He builds scalable, high-performance systems and delivers robust technical solutions that power seamless customer experiences and drive growth in the tourism and travel sector.

Sheldon Greyling

Sheldon Greyling

Head of Design & DX

As Head of Design & Digital Experience, Sheldon has over 15 years' experience in tourism and loyalty digital solutions. He specialises in search, SEM, design, and full user journey mapping, with a focus on conversion optimisation and cross-channel integration to deliver consistent, high-impact customer experiences.

Coleen

Coleen

UX / UI Lead
Alfred

Alfred

Back-End & Platform Integration Lead
Keegan

Keegan

Front-End & App Development Lead
Roland

Roland

Head of Security & Infastructure
Tyler

Tyler

Digital Marketing Lead